Custom Coaching

Improve your research impact, individually or as a team.

Two pricing options depending on your needs.

You’ve been talking to customers already - maybe even a lot of customers. But you’re still struggling to “wow” stakeholders, prioritize the kinds of research that will make the most impact, and get a seat at the decision-making table.

I’ve been there! I’ve worked as a Head of User Research and Research Lead establishing research teams in multiple teams to bring really solid research with impact from 0-1.

You’re running customer discovery, but it’s not enough.

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You’re underwhelmed by your insights. Nothing feels “wow,” or makes product decisions easier

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You don’t know how to make more impact. Findings are ignored, product updates happen without research…

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Time is running out, and some parts of customer discovery still take too long

Learn to research work that makes a big impact on the product and the user - every time.

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My system makes it nearly impossible to fail at getting insights you trust, every time

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Get personalized, practical guidance to improve your process and technique in days, not weeks

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Make decisions faster and easier with clear insights that move the business

Trusted by companies backed by Europe’s top VCs

FAQs

  • Always! I personally work with you in individual or team sessions to make sure I give you tangible tactics that you can actually implement for your unique challenges and circumstance.

  • That’s up to you. I’m used to making coaching extremely efficient. My average coaching client has just 3-6 sessions with me and even makes meaningful progress in days or weeks, not months.

  • For Teams
    My work sessions with teams like yours run better with smaller groups. But I do recommend inviting anyone who has regular insights-gathering sessions with users - the people whose insights reliability you want to improve.

    For some teams, this is the founder. For others, there are 10 Product people running research now and then - and they can all join.

  • Yes, but just a little bit! I promise not to take too much of your time. Once we decide to work together, you’ll get a clear list from me of the items that you would ideally share with me before our time together starts so that I can do an audit where relevant and get things moving, fast.

  • Other Customer Discovery startup consultants haven’t…

    🚀 Founded, scaled and sold a business
    📈 Spent 8+ years focused on supporting only startups & scaleups
    🧰 Worked in Marketing and Design roles as well as Research to understand how research gets used
    🏆 Been the Head of User Research at a SaaS startup

    I’m equally passionate about helping businesses become successful as I am about solving user problems.

Fix Your Research Challenges, And Make Impact Fast

Proven processes, tested techniques, templates and systems for fast improvement through personal guidance.

My process

  • I audit and assess your current insights processes

  • We work through your biggest challenges and fix them fast in a few workshops with custom feedback for you or your team - no copy-pasted responses here!

What you get:

  • Step-by-step custom plan that helps you fix research impact challenges issues in less time

  • Decision-making frameworks for weighing projects, insights and making faster decisions for impact

  • A sounding board for talking through your toughest work challenges with someone who’s been in your shoes